Reviews & Testimonials
Hear what our customers say about GESS Sound & Security
Before I write this review, I asked myself how do I write a stellar review without being called a fake or paid advertising? I guess I’d just have to give lots details…
I am part of a Strata Council and we had an issue w/ our camera in our building. Our existing service provider couldn’t give us a good solution so we reached out to GESS. GESS offered an “Trial” to this particular problem…meaning, if they can fix it, we pay for the service. If they can’t fix it, they will take away the equipment and no charge. As a consumer, this would be a norm. But at the commercial level, this does not happen. Our existing service provider took 4 month to agree with this Trial ( Yes, you read it right, 4 months), and GESS was just a phone call away. The service level and the turn-around time is just superb.
So following the successful Trial, we gave them a much bigger contract. And they suggested a more economical solution and saved Strata lots money. They could have gone with what Strata wanted/a much more expensive solution but it would not give us much better image based on our existing infrastructure, I’m pretty sure No other company would do the same…at least in our situation, our exiting service provider did not.
So, speaking in terms of skill, service, integrity….everything was top notch.
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